Disability Services Commission


Following complex changes in legislation, funding cuts, and service-models brought about by the National Disability Incentive Scheme, I utilised design thinking and human-centred design methodologies at the Disability Services Commission, as a design consultant, with the mission of improving the lives of people with disabilities. The project involved improving user experience of wheelchair training programs and seating prescriptions, raising awareness of the complexity of seating needs for people with disabilities, strengthening support structures and developing effectives resources surrounding their care.